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E-Series Drive unresponsive after replacement

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Applies to

  • NetApp E-Series
  • All firmware releases
  • Disk drive was replaced

Issue

  • The drive is showing unresponsive in STORAGE-ARRAY-PROFILE after the replacement

      SHELF, DRAWER, BAY  STATUS        CAPACITY   MEDIA TYPE       INTERFACE TYPE  CURRENT DATA RATE  PRODUCT ID       FIRMWARE VERSION  CAPABILITIES  
      99,    4,      6    Optimal       10.692 TB  Hard Disk Drive  SAS             12 Gbps            HUH721212AL5204  NE00              DA
      99,    4,      7    Unresponsive
      99,    4,      8    Optimal       10.692 TB  Hard Disk Drive  SAS             12 Gbps            HUH721212AL5204  NE00              DA

  • Recovery Guru message also shows unresponsive disk

Failure Entry 4: FAILED_DRIVE-Recovery Failure Type Code: 23
Storage array: ArrayName
Component reporting problem: Drive in bay 0
Status: Unresponsive
Location: Controller/Drive shelf 0, Drawer 0

 

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