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E-Series Controller Lockdown (0E LU) After HIC Replacement

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Applies to

NetApp E-Series EF600

Issue

  • After replacing a failed Host Interface Card (HIC) in the controller, the controller did not come online and entered a suspended/lockdown state.
  • Seven-segment display:

   Code: 0E LU
Condition: SOD reboot Limit exceeded
value = 0 = 0x0

  • Observed below errors in eos_console.log:

12/12/25-05:26:38 (mlxFwDownload): ERROR: download: Timedout. No response from base OS
12/12/25-05:26:38 (LstartInfiniBandTra): WARN:  ibHcaDownload:345, failed to download error 0x800000f5
12/12/25-05:26:38 (LstartInfiniBandTra): WARN:  Failed to download IB HCA firmware
12/12/25-05:26:39 (tRAID): SOD: Pre-Initialization Phase Complete
12/12/25-05:26:51 (RPMServiceTask05): ERROR: bmcAccessVPDDevice:(fruDevId:5) Failed to take CPMI mutex (errno 0x6e)
Terminated
EOS Shell exited (143)
RAID application stopped...

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