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E-Series Controller Offline with no LEDs visible

  1. Last updated
    Jan 8, 2024
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Category:
e-series-systems
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esg
Last Updated:
1/8/2024, 9:31:24 PM

 

Applies to

NetApp E-Series
NetApp StorageGRID Appliance SG5700

Issue

  • SANtricity is unreachable
  • All the lights on the affected controller are turned off with no serial output from the affected controller.
  • The controller is physically present in the slot with the controller chassis showing an amber light.

 

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