Skip to main content
NetApp Knowledge Base

E-Series reports Host multipath driver configuration error detected for a Windows host

Last Updated:

Applies to

  • NetApp E-Series
  • Windows Operating System


  • Critical event reported in Major Event Log for Host multipath driver configuration error detected:
Date/Time: 2020-05-18 06:30:42
Sequence number: 42782
Event type: 9103
Event category: Error
Priority: Critical
Description: Host multipath driver configuration error detected
Sense Key/ASC/ASCQ: No Additional Sense Information. The controller has no
      sense data available for the requesting host and addressed logical unit
Component type: Host
  • System shows "Needs Attention" with Recovery Guru displaying ALB_INCOMPATIBLE_HOST_DRIVER alert: 
    • Failure Entry 1: ALB_INCOMPATIBLE_HOST_DRIVER-Recovery Failure Type Code: 474
  • Recovery Guru and SANtricity System Manager may report "Volume Not On Preferred Path" alert.


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.