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E-Series EF600 unexpected reboot due to ancient IO with reason 0x429c002

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200
Visibility:
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Votes:
0
Category:
ef-flash-array
Specialty:
esg
Last Updated:
10/18/2024, 6:42:16 AM

Applies to

  • E-Series
  • EF600
  • Santricity OS version is earlier than 11.81

Issue

Controller experienced unexpected reboot for ancient I/O. This triggered a core dump collection.
 
---- Log Entry #18 (Core 1) Jan-08-2024 10:30:59 AM ----
Reboot due to ancient IO, scsiOp=0x1464bedc0 poolId=0 opCode=28
 age=330000ms
2024-01-08 08:57:17.131785
rebootReason 0x429c002, rebootReasonExtra 0x0

 

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