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E-series array cannot be added to SANtricity SMI-s Provider

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e-series-santricity-os-controller-software
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Applies to

  • SANtricy OS any version
  • SANtricity SMI-S Provider any version

Issue

 

  • E-Series array cannot be added to SANtricity SMI-s Provider
  • Similar entries are present in SMI-s SBMA logs
04/14/2020 11:14:50 4508  [INFO   ] (INTERNAL) - Connection::discoverControllers() - Connecting to controller with IP of 10.18.48.65
04/14/2020 11:15:11 4508  [DEBUG  ] (INTERNAL) - Connection::discoverControllers() - RC is 18 - retry 0
04/14/2020 11:15:11 4508  [ERROR  ] (INTERNAL) - Connection::discoverControllers() - Error connecting to host. RPC error code = 18
04/14/2020 11:15:11 4508  [VERBOSE] (INTERNAL) - Connection::discoverControllers() Leaving
04/14/2020 11:15:11 4508  [ERROR  ] (INTERNAL) - SYMbolAdapter::addArrayToRepository() - Failed to get discoveryResponse for IP address: 10.18.48.65
04/14/2020 11:15:11 4508  [VERBOSE] (INTERNAL) - SYMbolAdapter::addArrayToRepository() Leaving
  • Telnet on port 2463 of controller management IP is not responding

 

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