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E-Series controller locks down with status of "Memory Parity Error" and 7-segment code "OE L2 CF dx"

  1. Last updated
    May 15, 2025
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Votes:
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Category:
e-series-systems
Specialty:
esg
Last Updated:
5/15/2025, 9:54:00 PM

Applies to

  • All E-Series platforms.
  • All E-Series software releases.

Issue

  • Controller locks down with LED code of OE L2 CF dx (x: location of the cache DIMM). This code translates to persistent processor/cache DIMM ECC errors.
  • SANtricity System Manager or support bundle reports controller in Memory parity error status:Status: Memory parity error
  • Major event log and exception log if available (excLogShow) indicate the controller encountered correctable memory ECC errors before it failed.

Date/Time: **/**/**, 2:54:53 PM
Sequence number: ****
Event type: 2703
Event category: Internal
Priority: Informational
Event needs attention: false
Event send alert: false
Event visibility: true
Description: Recoverable error in processor memory detected/corrected
Event specific codes: 0/0/0
Component type: Controller
Component location: Shelf **, Bay *
Logged by: Controller in bay *

 

 

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