Skip to main content
NetApp Knowledge Base

E-Series controller locks down with status of "Memory Parity Error" and 7-segment code "OE L2 CF dx"

  1. Last updated
    Sep 25, 2023
  2. Save as PDF
Views:
1,869
Visibility:
Public
Votes:
1
Category:
e-series-systems
Specialty:
esg
Last Updated:
9/25/2023, 4:33:02 PM

Applies to

  • All E-Series platforms.
  • All E-Series software releases.

Issue

  • Controller locks down with LED code of OE L2 CF dx (x: location of the cache DIMM). This code translates to persistent processor/cache DIMM ECC errors.
  • SANtricity System Manager or support bundle reports controller in Memory parity error status:Status: Memory parity error
  • Major event log and exception log if available (excLogShow) indicate the controller encountered correctable memory ECC errors before it failed.

Date/Time: **/**/**, 2:54:53 PM
Sequence number: ****
Event type: 2703
Event category: Internal
Priority: Informational
Event needs attention: false
Event send alert: false
Event visibility: true
Description: Recoverable error in processor memory detected/corrected
Event specific codes: 0/0/0
Component type: Controller
Component location: Shelf **, Bay *
Logged by: Controller in bay *

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.