Skip to main content
NetApp Knowledge Base

E-Series not detecting IOM and PSU in the GUI

  1. Last updated
    Feb 8, 2024
  2. Save as PDF
Views:
73
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
esg
Last Updated:
2/8/2024, 9:59:06 AM

Applies to

  • E2800
  • 11.80GA
 

Issue

  • E-series system GUI(SAM) does not detect IOM's and PSU's
  • Santrcity system manger(SAM) shows the drive shelf but reports IOM and PSU to be blank, although the IOMs and PSUs are physically present.
  • Exmple screen shot:

clipboard_eb4e5cf5bfc759b11024880ec496afad4.png

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.