Skip to main content
NetApp Knowledge Base

What do Public Bug report Status and Severity levels mean?

  1. Last updated
  2. Save as PDF
Views:
434
Visibility:
Public
Votes:
0
Category:
not set
Specialty:
tools
Last Updated:

Applies to

Answer

Status
Status Description
New The issue has been reported and is awaiting review. 
In Progress The issue is under investigation. This includes analysis, reproduction attempts, and assignment for further action.
Fixed The issue has been resolved and the fix is complete. Follow the report for  the solution/workaround  instructions.
Duplicate The issue has already been reported and is tracked under another bug. Refer to the "Duplicate" field for the Primary issue.
Rejected The issue has been closed without a fix. This may be due to it being non-reproducible, not a valid bug, or is obsolete.

 

Severity
Severity Description
P1: Critical A critical issue that affects essential system functionality or critical data, with no available workaround. This may involve data corruption, system failure to deliver data, or completely non-functional hardware. Immediate resolution is required.
P2: Major A major issue that significantly impacts system usability. A workaround exists but is difficult to implement. The system may experience frequent crashes, hangs, or other service-disrupting events.
P3: Minor A moderate issue affecting non-critical features or data. An easy workaround is available. It may cause occasional crashes, moderate performance problems, or broken commands, but the system remains usable.
P4: Trivial A minor inconvenience that does not affect system functionality or data. No workaround is needed, and it does not impact productivity. These are often cosmetic issues.
P5: Enhancement A request for new functionality, feature improvement, or usability enhancement. This does not address a defect or issue but aims to improve the product’s user experience, or capabilities based on customer feedback or evolving needs.

Additional Information

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.