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OCI : foundation acquisition on a NetApp datasource fails due to read time out

Last Updated:

Applies to

OnCommand Insight(OCI) 7.3.x


  • A NetApp data source is failing on the UI with : 

General Error

message:Error retrieving data: Error reading response for request: aggr-space-get-iter

  • In the log_foundation_errors.log within the error report of the failed datasource.

We see the following error :

api: lun-get-iter

  message: Error reading response for request: lun-get-iter


  Caused by: Read timed out

Note: more information on where this log can be found is in the KB article How_to_collect_files_for_troubleshooting_using_the_Create_Support_Report_feature


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