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    • Frequent monitoring of switches through CLI scripting on Brocade SAN switches
      https://kb.netapp.com/Cloud/BlueXP/DII/Frequent_monitoring_of_switches_through_CLI_scripting_on_Brocade_SAN_switches
      Applies to Cloud Insights OnCommand Insight (OCI) Brocade SAN switches Issue The switch will become unusable if the compact flash fails. The switch may hang, fault or fail to come back online after a ...Applies to Cloud Insights OnCommand Insight (OCI) Brocade SAN switches Issue The switch will become unusable if the compact flash fails. The switch may hang, fault or fail to come back online after a firmware upgrade or other operation that requires use of the compact flash. Failure to boot Loss of console access
    • How to configure and validate memory configuration for OnCommand Insight application components running on Microsoft Windows Server?
      https://kb.netapp.com/data-mgmt/OCI_Kbs/How_to_configure_memory_utilization_for_OnCommand_Insight_application_components
      How to identify and manually set memory allocation for OnCommand Insight application components running on Microsoft Windows Server  Component memory allocation may require adjustments. OnCommand Insi...How to identify and manually set memory allocation for OnCommand Insight application components running on Microsoft Windows Server  Component memory allocation may require adjustments. OnCommand Insight will determine component memory allocation at the time of install
    • OCI / CI : Cloud Volumes Services datasource fails with : failed: Connection refused
      https://kb.netapp.com/Cloud/BlueXP/DII/OCI_CI__Cloud_Volumes_Services_datasource_fails_with_failed_Connection_refused
      Applies to OnCommand Insight Cloud Insight Issue OnCommand Insight or OnCommand Cloud Insights fails to discover a NetApp Cloud Volume Services datasource with the error : Configuration error: Connect...Applies to OnCommand Insight Cloud Insight Issue OnCommand Insight or OnCommand Cloud Insights fails to discover a NetApp Cloud Volume Services datasource with the error : Configuration error: Connect to cv.eu-west-1.netapp.com:8080 [cv.eu-west-1.netapp.com/52.215.172.224] failed: Connection refused (Connection refused)
    • How to create a Self Signed Certificate within OnCommand Insight 7.3.X installed on a Windows Host
      https://kb.netapp.com/data-mgmt/OCI_Kbs/How_to_create_a_Self_Signed_Certificate_within_OnCommand_Insight_7.3.X_installed_on_a_Windows_Host
      Applies to OnCommand Insight 7.3.x ( OCI ) OnCommand Insight Data Warehouse 7.3.x ( OCI DWH ) Description This article describes how to create a Self Signed Certificate within OnCommand Insight 7.3.x ...Applies to OnCommand Insight 7.3.x ( OCI ) OnCommand Insight Data Warehouse 7.3.x ( OCI DWH ) Description This article describes how to create a Self Signed Certificate within OnCommand Insight 7.3.x installed on a Windows Host.
    • OnCommand Insight log file locations and descriptions
      https://kb.netapp.com/data-mgmt/OCI_Kbs/OnCommand_Insight_log_file_locations_and_descriptions
      Applies to OnCommand Insight (OCI) OnCommand Insight Acquisition Unit (AU) OnCommand Insight Data Warehouse (DWH) Description This KB article contains the log locations, descriptions, and purpose of e...Applies to OnCommand Insight (OCI) OnCommand Insight Acquisition Unit (AU) OnCommand Insight Data Warehouse (DWH) Description This KB article contains the log locations, descriptions, and purpose of each log file.
    • Space accounting discrepancy between ONTAP, OnCommand Insight
      https://kb.netapp.com/data-mgmt/OCI_Kbs/Space_accounting_discrepancy_between_ONTAP_OnCommand_Insight
      Applies to ONTAP 9 OnCommand Insight Space Accounting Issue Space accounting discrepancy between ONTAP and OnCommand Insight 20.9TB used capacity reported in OnCommand Insight: 18.02TB used capacity r...Applies to ONTAP 9 OnCommand Insight Space Accounting Issue Space accounting discrepancy between ONTAP and OnCommand Insight 20.9TB used capacity reported in OnCommand Insight: 18.02TB used capacity reported by ONTAP via volume show: Volume Aggregate State Type Size (TB) Available (TB) Used Used% fg__0006 Aggr1 online RW 25.00 6.98 18.02TB 72
    • Internal error HTTP 500 when adding ONTAP Metrocluster to OnCommand Insight
      https://kb.netapp.com/data-mgmt/OCI_Kbs/Internal_error_HTTP_500_when_adding_ONTAP_Metrocluster_to_OnCommand_Insight
      Applies to OnCommand Insight 7.3.9 (OCI) Metrocluster A700 on ONTAP version 9.6P7 Issue An error appears in the web UI when adding the cluster to OCI: Internal error: Cannot update server (Server retu...Applies to OnCommand Insight 7.3.9 (OCI) Metrocluster A700 on ONTAP version 9.6P7 Issue An error appears in the web UI when adding the cluster to OCI: Internal error: Cannot update server (Server returned HTTP response code: 500 for url: http://oci:443/compose/originatorUpdate/SANSCREEN/162)
    • OnCommand Insight is unresponsive because Elasticsearch is out of memory
      https://kb.netapp.com/data-mgmt/OCI_Kbs/OnCommand_Insight_is_unresponsive_because_Elasticsearch_is_out_of_memory
      Applies to OnCommand Insight (OCI) 7.3.7 OCI is running as a Virtual Machine Issue The user interface of OCI is unresponsive
    • OCI : foundation acquisition on a NetApp datasource fails due to read time out
      https://kb.netapp.com/data-mgmt/OCI_Kbs/OCI___foundation_acquisition_on_a_NetApp_datasource_fails_due_to_read_time_out
      A NetApp data source is failing on the UI with : message:Error retrieving data: Error reading response for request: aggr-space-get-iter In the log_foundation_errors.log within the error report of the ...A NetApp data source is failing on the UI with : message:Error retrieving data: Error reading response for request: aggr-space-get-iter In the log_foundation_errors.log within the error report of the failed datasource. message: Error reading response for request: lun-get-iter Caused by: java.net.SocketTimeoutException: Read timed out Note: more information on where this log can be found is in the KB article How_to_collect_files_for_troubleshooting_using_the_Create_Support_Report_feature
    • OCI: Brocade Datasource fails with error : Invalid Chassis Role
      https://kb.netapp.com/data-mgmt/OCI_Kbs/OCI__Brocade_Datasource_fails_with_error___Invalid_Chassis_Role
      12:42:37,416 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] Error 1 out of 1: <DS name>[Internal error] - Unable to generate the model for device <IP-Adress>. Invalid Chas...12:42:37,416 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] Error 1 out of 1: <DS name>[Internal error] - Unable to generate the model for device <IP-Adress>. Invalid Chassis Role ([Device name <IP-Adress>]: Unable to generate the model for device <IP-Adress> . Invalid Chassis Role)com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Unable to generate the model for device <IP-Adress>. Invalid Chassis Role . . Caused by: com.onaro.sanscreen…
    • OnCommand Insight's Data Warehouse Extract, Transfer, and Load (ETL) process fails with an "Invalid Server Database" error
      https://kb.netapp.com/data-mgmt/OCI_Kbs/OnCommand_Insight_s_Data_Warehouse_Extract_Transfer_and_Load_ETL_process_fails_with_an_Invalid_Server_Database_error
      Applies to OnCommand Insight's Data Warehouse (DWH) OnCommand Insight (OCI) Issue Post upgrading OnCommand Insight (OCI) servers, users run a build of the Data Warehouse (DWH). The build fails during ...Applies to OnCommand Insight's Data Warehouse (DWH) OnCommand Insight (OCI) Issue Post upgrading OnCommand Insight (OCI) servers, users run a build of the Data Warehouse (DWH). The build fails during the Extract, Transfer, and Load (ETL) reporting the 'Invalid Server Database' error on the screen as shown below: