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    • https://kb.netapp.com/data-mgmt/OCI_Kbs/OCI___foundation_acquisition_on_a_NetApp_datasource_fails_due_to_read_time_out
      A NetApp data source is failing on the UI with : message:Error retrieving data: Error reading response for request: aggr-space-get-iter In the log_foundation_errors.log within the error report of the ...A NetApp data source is failing on the UI with : message:Error retrieving data: Error reading response for request: aggr-space-get-iter In the log_foundation_errors.log within the error report of the failed datasource. message: Error reading response for request: lun-get-iter Caused by: java.net.SocketTimeoutException: Read timed out Note: more information on where this log can be found is in the KB article How_to_collect_files_for_troubleshooting_using_the_Create_Support_Report_feature
    • https://kb.netapp.com/Cloud/BlueXP/DII/Cloud_Insight_ONTAP_Datasource_failed_with_General_Error
      Cloud Insights (CI) The error seen in CI acquisition logs is as follows, 2021-02-07 11:47:47,669 INFO [com.onaro.sanscreen.acquisition.framework.datasource.AuditSession] Create datasource audit 311745...Cloud Insights (CI) The error seen in CI acquisition logs is as follows, 2021-02-07 11:47:47,669 INFO [com.onaro.sanscreen.acquisition.framework.datasource.AuditSession] Create datasource audit 31174529 for datasource name: Name package: foundation datasource Id: 65 2021-02-07 11:47:50,727 ERROR [com.onaro.sanscreen.acquisition.datasource.netapp_ontap.builder.ZapiIterBase] Unexpected failure parsing 'license-v2-list-info' ZAPI response during 'license-v2-info': , Empty key argument
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/OCI_EMC_ISILON_datasource_failed_with__General_Error
      2021-02-07 06:23:53,944 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] Datasourcename [Unexpected data retrieved] - invalid JSON response obtained from the device ([Device...2021-02-07 06:23:53,944 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] Datasourcename [Unexpected data retrieved] - invalid JSON response obtained from the device ([Device name ip address]: Command isi nfs exports list --zone cust1-becu --format json --verbose run failed due to invalid JSON response from the device: tardis ipc error: TARDIS_IPC_ERR_NO_NAMESPACE; failed to open the database: unable to open database file (14))