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Unified Manager unable connecting to server using SSL/TLS

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Applies to

Active IQ Unified Manager (UM) 9.6P1 and 9.7

Issue

Generally

"Error reading the SSL certificate. Verify your authentication server for SSL certificate configuration."

Log

2020-03-19 16:49:11,138 ERROR [umadmin] [default task-2] [service.logging.SimpleRemoteLoggingService|logOnServer] [c.n.n.c.u.a.e.ApplicationErrorHandler] Error reading the SSL certificate. Verify your authentication server for SSL certificate configuration.

java.lang.Throwable: Error reading the SSL certificate. Verify your authentication server for SSL certificate configuration.

                at com.google.gwt.core.client.impl.StackTraceCreator$CollectorEmulated.$fillInStackTrace(StackTraceCreator.java:174)

Example error connecting to an AD server

UM-AD-Auth-error.jpg

The affected connections would include but not be limited to ONTAP, LDAP server (AD server), WFA connections.

 

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