Skip to main content

This Site will be down for up to 3 hours on December 2, 2023 from 8 PM - 11 PM PST, to deploy an infrastructure update.

NetApp Knowledge Base

LUN get iter API fails on Active IQ Unified Manager

Last Updated:

Applies to

  • Active IQ Unified Manager 9.6P1, 9.7P1
  • using NetApp Harvest which acquires the inventory via API from Unified Manager
  • issue occurs in large environments with hundreds of volumes and LUNs in ONTAP 9x


  • Unified Manager slow or does not respond to API lun-get-iter
  • API call lun-get-iter to Unified Manager fails
  • At this time on UM CLI the command 'um lun list' would succeed while 'dfm lun list' would fails with internal error
  • Requesting the API output shows following error:
<?xml version="1.0" encoding="UTF-8"?>
<netapp  xmlns="" version="1.0">

<?xml version='1.0' encoding='UTF-8'?><netapp xmlns="" version="1.0">

    <!-- Output of lun-iter [Execution Time: 6386 ms] -->
 <results reason='Internal error' errno='13001' status='failed'/>


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
Scan to view the article on your device