- OnCommand Unified Manager 7.x ( UM )
- OnCommand Unified Manager 9.5 ( UM )
- ActiveIQ Unified Manager 9.6+ ( AIQUM )
Unified Manager keeps sending alerts (mail/snmp) after the problem is already fixed due to event is still considered as "New"
Searching for the Event Name in the "Events" menu you see its state is "New"