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    • Unified Manager upgrade fails due to MySQL service unable to start
      https://kb.netapp.com/Legacy/OnCommand_Suite/Unified_Manager_upgrade_fails_due_to_MySQL_service_unable_to_start
      Attempt to upgrade from Unified Manager fails, and the MySQL error log reports the following error: May 03 10:57:00 server01.netapp.com systemd[1]: Failed to start MySQL Server. mysql_upgrade: Got err...Attempt to upgrade from Unified Manager fails, and the MySQL error log reports the following error: May 03 10:57:00 server01.netapp.com systemd[1]: Failed to start MySQL Server. mysql_upgrade: Got error: 2002: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) while connecting to the MySQL server May 03 11:07:28: Failed while granting privileges to jboss user for Unified Manager related databases
    • Active IQ Unified Manager is unable to complete discovery of a cluster due to duplicate serial numbers on shelf cables
      https://kb.netapp.com/Legacy/OnCommand_Suite/OnCommand_Unified_Manager_is_unable_to_complete_discovery_of_a_cluster_due_to_duplicate_serial_numbers_on_shelf_cables
      2019-02-15 11:46:12,540 WARN [oncommand] [reconcile-1] [cluster(incremental@11:46:05.541)] [c.n.dfm.collector.OcieJmsListener] Warning during inventory change notification: JTA transaction unexpectedl...2019-02-15 11:46:12,540 WARN [oncommand] [reconcile-1] [cluster(incremental@11:46:05.541)] [c.n.dfm.collector.OcieJmsListener] Warning during inventory change notification: JTA transaction unexpectedly rolled back (maybe due to a timeout); nested exception is javax.transaction.RollbackException: Could not commit transaction.,query did not return a unique result: 3; nested exception is org.hibernate.NonUniqueResultException: query did not return a unique result: 3
    • Active IQ Unified Manager keeps sending alerts after problem is already solved
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_keeps_sending_alerts_after_problem_is_already_solved
      Applies to OnCommand Unified Manager 7.x ( UM ) OnCommand Unified Manager 9.5 ( UM ) ActiveIQ Unified Manager 9.6+ ( AIQUM ) Issue Unified Manager keeps sending alerts (mail/snmp) after the problem is...Applies to OnCommand Unified Manager 7.x ( UM ) OnCommand Unified Manager 9.5 ( UM ) ActiveIQ Unified Manager 9.6+ ( AIQUM ) Issue Unified Manager keeps sending alerts (mail/snmp) after the problem is already fixed due to event being in the "New" state Searching for the Event Name in the "Events" menu you see its state is "New"
    • False high Node Utilization on Unified Manager due to wrong performance counters received from ONTAP
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/False_high_Node_Utilization__on_Unified_Manager_due_to_wrong_performance_counters_received_from_ONTAP
      Applies to OnCommand Unified Manager(OCUM) 7.2+ ActiveIQ Unified Manager 9.6+ ONTAP 9.5 and lower Issue High node utilization on OCUM but no performance complaints. Other metrics, such as latency and ...Applies to OnCommand Unified Manager(OCUM) 7.2+ ActiveIQ Unified Manager 9.6+ ONTAP 9.5 and lower Issue High node utilization on OCUM but no performance complaints. Other metrics, such as latency and IOPS, do not show any increases. Events of "Node Resource Over-utilized" may also be generated