StorageGRID object downloads fail with "The requested range cannot be satisfied" and HTTP 416

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Views:: 39

Visibility:: Public

Votes:: 0

Category:: storagegrid

Specialty:: sgrid

Last Updated:

Applies to

StorageGRID

Issue

Fails to download the complete object.

bycase.log reports "The requested range cannot be satisfied" and HTTP Status Code=416

Example:

Feb 22 09:09:47 <Storage Name> ADE: |<Node_ID> 4123555173 S3RQ %CEA 2024-02-22T09:09:47.090346| NOTICE 1389 <trace_ID> S3RQ: EVENT_PROCESS_CREATE - connection=<Connection_ID> method=GET bytes=12- name=</File_path.file.txt> auth=<Anonymous> clientIP=<IP_Details> Feb 22 09:09:47 <Storage Name> ADE: |<Node_ID> 4123555174 OBDR CSRT 2024-02-22T09:09:47.092187| WARNING 0502 <trace_ID> OBDR: Failed to retrieve data: Unsatisfiable data range detected. Feb 22 09:09:47 <Storage Name> ADE: |<Node_ID> 4123555173 S3RQ %DED 2024-02-22T09:09:47.092387| NOTICE 0089 <trace_ID> S3RQ: S3 error response: RequestId=1708592131986652, TraceId=<trace_ID>, Resource=</File_path.file.txt>, HTTP Method=GET, HTTP Status Code=416, X-Forwarded-For: '<IP_Details>', ErrorMsg=InvalidRange, ErrorType=Client, CustomErrorMessage={<none>}, Details={The requested range cannot be satisfied.}