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StorageGRID object downloads fail with broken pipe and HTTP 500

Last Updated:

Applies to



  • Object download by REST API fails
  • bycast.log shows GET request detects Broken pipe

Example of Swift:

Apr  4 04:56:02 <NODE> ADE: |12084406 1342633695 SWRQ %CEA 2024-04-04T04:56:02.164276| NOTICE   0448 90866561bb722c68 SWRQ: EVENT_PROCESS_CREATE - connection=1712206562155404 method=GET name=<OBJECT_PATH> protocol=<HTTPS>
Apr  4 05:01:54 <NODE> ADE: |12084406 0000000000 ---- ---- 2024-04-04T05:01:54.540515| NOTICE   1728 HFCS: Connection 1712206562155404/ (SWFT): responseWrote Broken pipe 32768 targetResult -

  • bycast.log also shows HTTP 500 with asyncPush error: no consumer for the corresponding connection ID in case of S3 REST API

Example of S3:

Nov  9 15:00:00 <NODE> ADE: |12025160 0771731393 S3RQ %CEA 2023-11-09T15:00:00.000156| NOTICE   1448 c0815de799253c12 S3RQ: EVENT_PROCESS_CREATE - connection=1699541999995240 method=GET bytes=1220- name=<OBJECT_PATH> auth=<V4> clientIP=<IP>
Nov  9 15:00:00 <NODE> ADE: |12025160 0000000000 ---- ---- 2023-11-09T15:00:00.004748| NOTICE   1731 HFCS: Connection 1699541999995240/IP:15585 (SSIN): responseWrote Broken pipe 0 targetResult -
Nov  9 15:00:00 <NODE> ADE: |12025160 0771731393 S3RQ PSHD 2023-11-09T15:00:00.004871| ERROR    1989 c0815de799253c12 S3RQ: S3 request error (after response): connection=1699541999995240, Resource=<OBJECT_PATH>, HTTP Method=GET, HTTP Status Code=500, ErrorMsg=InternalError, ErrorType=Client, CustomErrorMessage={<none>}, Details={asyncPush error: no consumer}

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