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NetApp Knowledge Base

Internal Server Error 500 When Authenticating LDAP Users in StorageGRID

Last Updated:

Applies to

  • StorageGRID Webscale 11.3+
  • OpenLDAP FreeIPA


  • Internal Server Error 500 seen when LDAP user attempts to log into Grid NMS or Tenant Account
  • Non-posix groups do not have GID numbers
  • FreeIPA (open source Linux LDAP management system) has default non-posix groups which have no GID number
    • Default non-posix groups - "ipausers", "trust admins"​​​​​​


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