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StorageGrid Appliance unable to boot due to Kernel Hung Task Modprobe

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Applies to

SG6000

Issue

  • SG6000 node rebooting, BMC SEL may show BMC issues or watchdog timeout.
  • SEL logs indicate a watchdog timeout.
  • Review of the boot console indicated that this was due to a communication error between the OS and the BMC, showing a Kernel Panic due to hung tasks with a hung task of Modprobe.
    • task modprobe blocked for more than 606 seconds
    • Kernel Panic - not synching: hung task: blocked tasks
    • khungtaskd
    • watchdog

clipboard_e5e7a13987b5092fede9c10553583e0b6.png

 

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