Skip to main content
NetApp Knowledge Base

StorageGRID appliance compute controller power supply has a problem

  1. Last updated
  2. Save as PDF
Views:
233
Visibility:
Public
Votes:
0
Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

Applies to

  • NetApp StorageGRID
  • StorageGRID Appliances: SG100, SG1000 and SG6000

Issue

  • StorageGRID Grid Manager reports one of the below alerts for compute controller power supply:
    • Appliance compute controller power supply A has a problem
    • Appliance compute controller power supply B has a problem
  • The bycast.log in /var/local/log/ shows the following failure messages for the Power Supply:

Nov 22 20:01:39 fr0-sg01-c2 ADE: |16701338 0082291168 RSMR UPDL 2022-11-22T20:01:39.684890| WARNING  0240 CCST: IPMI device PSU1_Status reports non-OK status 'Presence detected' 'Predictive Failure' 'Power Supply input lo
Nov 22 20:01:39 fr0-sg01-c2 ADE: |16701338 0082291168 RSMR UPDL 2022-11-22T20:01:39.684911| WARNING  0240 CCST: IPMI device PSU Redundancy reports non-OK status 'Redundancy Lost'

  • The status.json file in gemini-system-status folder /var/local/gemini-system-status in base OS or \var\local\gemini-system-status  in log bundle reports the following status:

 "name": "PSU1_Status",
      "type": "Power Supply",
      "reading": "N/A",
      "units": "N/A",
      "event": "'Presence detected' 'Predictive Failure' 'Power Supply input lo"

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.