Skip to main content
NetApp Knowledge Base

StorageGRID Appliance reboots unexpectedly due to Uncorrectable Machine Check Exception

  1. Last updated
  2. Save as PDF
Views:
522
Visibility:
Public
Votes:
0
Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

Applies to

  • NetApp StorageGRID Appliance SG6000
  • NetApp StorageGRID Appliance SG6100
  • NetApp StorageGRID Appliance SG1000
  • NetApp StorageGRID Appliance SG1100
  • NetApp StorageGRID Appliance SG100
  • NetApp StorageGRID Appliance SG110

Issue

  • StorageGRID reports Unexpected node reboot
  • BMC reports Uncorrectable machine check exception
    • Example:
    • 19 | 12/21/2022 | 12:01:36 |Processor #0x74 | Uncorrectable machine check exception | Asserted
      1b | 12/21/2022 | 12:01:42 | Temperature#0xaa | Upper Non-critical going high | Asserted
      1c | 12/21/2022 | 12:01:42 | Temperature#0xaa | Upper Critical going high | Asserted
      1e | 12/21/2022 | 12:01:47 | Processor #0x74| IERR | Asserted
      1f | 12/21/2022 | 12:10:00 | Power Unit #0x77| Power off/down | Asserted
      20 | 12/21/2022 | 12:10:08 | Power Unit #0x77| Power off/down | Deasserted

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.