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StorageGRID SG1000 NIC ports 1 and 2 are in an unknown state during deployment

  1. Last updated
    Aug 9, 2024
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Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:
8/9/2024, 12:14:47 PM

Applies to

  • NetApp StorageGRID
  • SG1000 StorageGRID Appliances

Issue

HIC ports 1 and 2 are showing unknown during deployment. The PCI Device Name is 000:d8:00.0 which can be verified by reviewing the message.log.

May 14 04:10:17 StorageGRID-PGE root: [2024-05-14 04:10:17+00:00 SGA] PSID:             MT_0000000012
May 14 04:10:17 StorageGRID-PGE root: [2024-05-14 04:10:17+00:00 SGA] PCI Device Name:  0000:d8:00.0
May 14 04:10:17 StorageGRID-PGE root: [2024-05-14 04:10:17+00:00 SGA] Base GUID:        b83fd20300b68e90
May 14 04:10:17 StorageGRID-PGE root: [2024-05-14 04:10:17+00:00 SGA] Base MAC:         b83fd2b68e90
May 14 04:10:17 StorageGRID-PGE root: [2024-05-14 04:10:17+00:00 SGA] Versions:         Current        Available
May 14 04:10:17 StorageGRID-PGE root: [2024-05-14 04:10:17+00:00 SGA] FW             16.33.1048     16.33.1048
May 14 04:10:17 StorageGRID-PGE root: [2024-05-14 04:10:17+00:00 SGA] PXE            3.6.0502       3.6.0502
May 14 04:10:17 StorageGRID-PGE root: [2024-05-14 04:10:17+00:00 SGA] UEFI           14.26.0017     14.26.0017
 
The correct PCI Device Name should be 0000:af:00.0.
 
Feb  8 08:45:13 StorageGRID-PGE root: [2024-02-08 08:45:13+00:00 SGA] PSID:             MT_0000000012
Feb  8 08:45:13 StorageGRID-PGE root: [2024-02-08 08:45:13+00:00 SGA] PCI Device Name:  0000:af:00.0
Feb  8 08:45:13 StorageGRID-PGE root: [2024-02-08 08:45:13+00:00 SGA] Base GUID:        b83fd20300b68e90
Feb  8 08:45:13 StorageGRID-PGE root: [2024-02-08 08:45:13+00:00 SGA] Base MAC:         b83fd2b68e90
Feb  8 08:45:13 StorageGRID-PGE root: [2024-02-08 08:45:13+00:00 SGA] Versions:         Current        Available
Feb  8 08:45:13 StorageGRID-PGE root: [2024-02-08 08:45:13+00:00 SGA] FW             16.33.1048     16.33.1048
Feb  8 08:45:13 StorageGRID-PGE root: [2024-02-08 08:45:13+00:00 SGA] PXE            3.6.0502       3.6.0502
Feb  8 08:45:13 StorageGRID-PGE root: [2024-02-08 08:45:13+00:00 SGA] UEFI           14.26.0017     14.26.0017
 

 

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