Skip to main content
NetApp Knowledge Base

StorageGRID SG1000 NIC ports 1 and 2 are in an unknown state during deployment

  1. Last updated
  2. Save as PDF
Views:
39
Visibility:
Public
Votes:
0
Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

Applies to

  • NetApp StorageGRID
  • SG1000 StorageGRID Appliances

Issue

HIC ports 1 and 2 are showing unknown during deployment. The PCI Device Name is 000:d8:00.0 which can be verified by reviewing the message.log.

May 14 04:10:17 StorageGRID-PGE root: [2024-05-14 04:10:17+00:00 SGA] PSID:             MT_0000000012
May 14 04:10:17 StorageGRID-PGE root: [2024-05-14 04:10:17+00:00 SGA] PCI Device Name:  0000:d8:00.0
May 14 04:10:17 StorageGRID-PGE root: [2024-05-14 04:10:17+00:00 SGA] Base GUID:        b83fd20300b68e90
May 14 04:10:17 StorageGRID-PGE root: [2024-05-14 04:10:17+00:00 SGA] Base MAC:         b83fd2b68e90
May 14 04:10:17 StorageGRID-PGE root: [2024-05-14 04:10:17+00:00 SGA] Versions:         Current        Available
May 14 04:10:17 StorageGRID-PGE root: [2024-05-14 04:10:17+00:00 SGA] FW             16.33.1048     16.33.1048
May 14 04:10:17 StorageGRID-PGE root: [2024-05-14 04:10:17+00:00 SGA] PXE            3.6.0502       3.6.0502
May 14 04:10:17 StorageGRID-PGE root: [2024-05-14 04:10:17+00:00 SGA] UEFI           14.26.0017     14.26.0017
 
The correct PCI Device Name should be 0000:af:00.0.
 
Feb  8 08:45:13 StorageGRID-PGE root: [2024-02-08 08:45:13+00:00 SGA] PSID:             MT_0000000012
Feb  8 08:45:13 StorageGRID-PGE root: [2024-02-08 08:45:13+00:00 SGA] PCI Device Name:  0000:af:00.0
Feb  8 08:45:13 StorageGRID-PGE root: [2024-02-08 08:45:13+00:00 SGA] Base GUID:        b83fd20300b68e90
Feb  8 08:45:13 StorageGRID-PGE root: [2024-02-08 08:45:13+00:00 SGA] Base MAC:         b83fd2b68e90
Feb  8 08:45:13 StorageGRID-PGE root: [2024-02-08 08:45:13+00:00 SGA] Versions:         Current        Available
Feb  8 08:45:13 StorageGRID-PGE root: [2024-02-08 08:45:13+00:00 SGA] FW             16.33.1048     16.33.1048
Feb  8 08:45:13 StorageGRID-PGE root: [2024-02-08 08:45:13+00:00 SGA] PXE            3.6.0502       3.6.0502
Feb  8 08:45:13 StorageGRID-PGE root: [2024-02-08 08:45:13+00:00 SGA] UEFI           14.26.0017     14.26.0017
 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.