Skip to main content
NetApp Knowledge Base

StorageGRID Appliance stuck in Rebooting after placing it into Maintenance Mode

  1. Last updated
  2. Save as PDF
Views:
665
Visibility:
Public
Votes:
0
Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

  • NetApp StorageGRID 11.5
  • NetApp StorageGRID Appliance

Issue

  • Place a StorageGRID Appliance into Maintenance Mode:
    • From the Grid Manager, select Nodes, select the appliance Storage Node. Select Tasks > Maintenance Mode
  • From the Grid Manager, the appliance stuck in Rebooting:

1_maintenance_mode_rebooting.png

  • From the appliance console (for example, via BMC on a SG1000), the appliance has booted to the StorageGRID Appliance Installer (Maintenance Mode, BOOT CODE = HO):

2_appliance_console.png

  • Able to access the StorageGRID Appliance Installer via https://<appliance IP>:8443
  • Able to reboot the appliance into normal node from the StorageGRID Appliance Installer:
    • Advanced > Reboot Controller > Reboot into StorageGRID

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.