Skip to main content
NetApp Knowledge Base

E-Series ST8000NM018B drive failure with an assert storm

  1. Last updated
  2. Save as PDF
Views:
441
Visibility:
Public
Votes:
0
Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

  • NetApp E-Series
  • StorageGRID Appliances
  • Drive model: ST8000NM018B
  • Drive Firmware: NE01

Issue

  • ST8000NM018B drive fails due to write failure. A 226c drive failure event is logged by E-Series software.

B:9/4/23, 12:20:45 AM (00:20:45) 4890 226c Drive failure - Shelf 0, Drawer 5, Bay 9 - Cause: 3 = Write failure; Drive WWN: 5000c500f0XXXXXX; SN: WRQ1LKEQ00XXXXXXXXXX <--CRITICAL

  • Immediately after the failure, a drive returned check condition event 100a is logged indicating the drive encountered an assertion storm (Sense Key / ASC / ASCQ: 2/4/f2)

B:9/4/23, 12:20:48 AM (00:20:48) 4893 100a Drive returned CHECK CONDITION - Shelf 0, Drawer 5, Bay 9
----> Sense 2/4/f2 = Not Ready - Logical unit not ready, assert storm threshold being exceeded - CDB: 0x1b = Start/Stop Unit - LBA: 0x17f000040f8ca58

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.