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Disk Pool capacity mismatch detected

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storagegrid
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sgrid
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Applies to

  • StorageGRID apppliances SG5760 ,SG6060
  • NetApp E-Series 

Issue

Difference in usable capacity detected between storage nodes with the same hardware configuration ,this can be noticed from SANtricity UI or from the disk pool summary in support logs :
 
  • Affected disk pool displays less usable capacity :

DISK POOLS---

  Total Capacity: 312.851 TB Usable, 312.851 TB Used

   Name                     Status     Usable Capacity     Used Capacity      Free Capacity     Preservation Capacity     Drive/Media Type      Volumes     Secure Capable     DA Capable    

   bad-disk-pool              Optimal    312.851 TB          312.851 TB (100%)  0.000 MB          21.437 TB(3 Drives)       SAS, Hard Disk Drive  18          No                 Yes       

 

  • Normal disk pool :

DISK POOLS----

 Total Capacity: 345.882 TB Usable, 345.882 TB Used

   Name                     Status     Usable Capacity     Used Capacity      Free Capacity     Preservation Capacity     Drive/Media Type      Volumes     Secure Capable     DA Capable    

  normal-disk-pool       Optimal     345.882 TB          345.882 TB (100%)  0.000 MB          21.437 TB(3 Drives)       SAS, Hard Disk Drive  18          No                 Yes         

 

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