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Upgrade halted due to gdu server failure occurred during Recovery Package

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88
Visibility:
Public
Votes:
1
Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

Applies to

NetApp StorageGRID

Issue

  • Following messages can be seen in /var/local/log/gdu-server.log on the storage node having issue with upgrading:

"500: An unknown GDU server error occured. For more information, see gdu-server.log"

==> gdu-server.log <==
E, [2024-02-13T03:45:34.813026 #21795] ERROR -- gdu-server: Failure occurred during Recovery Package
E, [2024-02-13T03:45:34.813066 #21795] ERROR -- gdu-server: #<Errno::ENOENT: No such file or directory - getcwd>
E, [2024-02-13T03:45:34.813093 #21795] ERROR -- gdu-server: /usr/local/lib/site_ruby/******/tasks/gdu-server/recovery-package.rb:156:in `chdir'
E, [2024-02-13T03:45:34.813114 #21795] ERROR -- gdu-server: /usr/local/lib/site_ruby/******/tasks/gdu-server/recovery-package.rb:156:in `create_package'
E, [2024-02-13T03:45:34.813132 #21795] ERROR -- gdu-server: /usr/local/lib/site_ruby/******/tasks/gdu-server/recovery-package.rb:39:in `call'
E, [2024-02-13T03:45:34.813150 #21795] ERROR -- gdu-server: /usr/local/lib/site_ruby/******/gdu-server.rb:525:in `process_request'
E, [2024-02-13T03:45:34.813168 #21795] ERROR -- gdu-server: /usr/local/lib/site_ruby/******/gdu-server.rb:281:in `block in serve'
E, [2024-02-13T03:45:34.813185 #21795] ERROR -- gdu-server: /usr/local/lib/site_ruby/******/gdu-server.rb:280:in `each'
E, [2024-02-13T03:45:34.813202 #21795] ERROR -- gdu-server: /usr/local/lib/site_ruby/******/gdu-server.rb:280:in `serve'
E, [2024-02-13T03:45:34.813217 #21795] ERROR -- gdu-server: /var/lib/gems/2.5.0/gems/gserver-0.0.1/lib/gserver.rb:268:in `block (2 levels) in start'

 

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