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Temperature of compute controller exceed nominal threshold StorageGRID Appliance

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Applies to

  • StorageGRID Appliance
  • SG1000
  • SG1100

Issue

  • One of the appliances shows an alert on the StorageGRID dashboard; the other appliances are working fine:
    • The temperature of the compute controller in a StorageGRID appliance has exceeded a nominal threshold
    • Appliance compute controller chassis temperature too high 
    • DAS drive failed
    •  Appliance FAN fault detected
Temperature of compute controller exceed nominal threshold StorageGRID Appliance
 
 Temperature of compute controller exceed nominal threshold StorageGRID Appliance
  • Node became unresponsive, but the BMC interface remained accessible.
  • BMC logs showed critical CPU temperature alerts (e.g., 101°C), and an orange LED was blinking.

Event ID  Time Stamp     Severity Sensor Name   Sensor Type    Description
 284  Jan/9/2026    03:52:51  [Information] [Login Info] [Login success] Login success -- Account: admin/  IP:10.121.10.160
 283  Jan/8/2026    04:30:09  [Critical]  [Temp_CPU1] [Temperature] Upper Critical - Going High (Reading: 101 deg C/ Threshold: 101 deg C) - Asserted
 282  Jan/8/2026    04:30:09  [Warning]  [Temp_CPU1] [Temperature] Upper Non-Critical - Going High (Reading: 101 deg C/ Threshold: 101 deg C) - Asserted
 281  Jan/8/2026    04:30:09  [Critical]  [Temp_CPU0] [Temperature] Upper Critical - Going High (Reading: 101 deg C/ Threshold: 101 deg C) - Asserted
 280  Jan/8/2026    04:30:09  [Warning]  [Temp_CPU0] [Temperature] Upper Non-Critical - Going High (Reading: 101 deg C/ Threshold: 101 deg C) - Asserted

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