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Multiple unexpected node reboots on a single node due to watchdog power cycle

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129
Visibility:
Public
Votes:
0
Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

Applies to

StorageGRID SG6060

Issue

  • Multiple unexpected reboots of compute node
  • If the node has not been deployed, cannot access the Installer web page
  • From status.json in /base-os-logs/var/local/gemini-system-status directory
{
"id": "91",
"timestamp": "06-Feb-2025 23:59:36",
"sensor": "Watchdog 2 Watchdog",
"event": "Power Cycle",
"details": "Timer use at expiration = SMS/OS ; Interrupt type = none"
},
  • From BMC logs:

Event ID Time Stamp Severity Sensor Name Sensor Type Description
91 Feb/6/2025 23:59:36 [Warning] [Watchdog] [Watchdog 2] Power Cycle(Timer use at expiration: SMS/OS) - Asserted
87 Mar/22/2024 07:47:25 [Warning] [Watchdog] [Watchdog 2] Power Cycle(Timer use at expiration: SMS/OS) - Asserted
84 Oct/20/2023 06:04:11 [Warning] [Watchdog] [Watchdog 2] Power Cycle(Timer use at expiration: SMS/OS) - Asserted
81 Jul/7/2023 09:56:48 [Warning] [Watchdog] [Watchdog 2] Power Cycle(Timer use at expiration: SMS/OS) - Asserted
36 Oct/14/2022 18:31:34 [Warning] [Watchdog] [Watchdog 2] Power Cycle(Timer use at expiration: SMS/OS) - Asserted
12 Jun/22/2021 00:07:33 [Information] [Watchdog] [Watchdog 2] Timer Expired(Timer use at expiration: SMS/OS) - Asserted

OR

5636  Sep/4/2025  02:24:50  [Warning]  [Watchdog]  [Watchdog 2]  Hard Reset(Timer use at expiration: OS Load) - Asserted
5635  Sep/4/2025  02:11:59  [Warning]  [Watchdog]  [Watchdog 2]  Hard Reset(Timer use at expiration: OS Load) - Asserted
5634  Sep/4/2025  01:59:08  [Warning]  [Watchdog]  [Watchdog 2]  Hard Reset(Timer use at expiration: OS Load) - Asserted
5633  Sep/4/2025  01:46:14  [Warning]  [Watchdog]  [Watchdog 2]  Hard Reset(Timer use at expiration: OS Load) - Asserted
5632  Sep/4/2025  01:33:24  [Warning]  [Watchdog]  [Watchdog 2]  Hard Reset(Timer use at expiration: OS Load) - Asserted
5631  Sep/4/2025  01:20:21  [Warning]  [Watchdog]  [Watchdog 2]  Hard Reset(Timer use at expiration: OS Load) - Asserted

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