Maintenance KBs
Maintenance KBs
Featured
StorageGRID Base and Hotfix Upgrades
Procedure to upgrade base and hotfix in a single upgrade
Procedure to upgrade base and hotfix in a single upgrade
Self-Signed Certificate on Fabricpool
Configure self-signed certificate on existing Fabricpool configuration
Configure self-signed certificate on existing Fabricpool configuration
Decommission
Decommission resolution guide
Decommission resolution guide
StorageGRID Upgrade Path
Upgrade path 11.2 to 11.6
Upgrade path 11.2 to 11.6
Upgrades
Upgrade resolution guide
Upgrade resolution guide
Upgrade SANtricity
Upgrade E-Series SANtricity OS on storage controllers in StorageGRID appliances
Upgrade E-Series SANtricity OS on storage controllers in StorageGRID appliances
Other Resources
- EC rebalance job failed with error Requested rebalance operation failedSep, 2026
- StorageGRID admin node on different firmware version after recoverySep, 2026
- AutoSupport not working after SMTP server changedSep, 2026
- StorageGRID Upgrade stuck at rebooting stageSep, 2026
- The storage node is stuck rebooting during the StorageGRID OS upgradeSep, 2026
- Automatic firmware updates are not occurring on StorageGRID 12.0Sep, 2026
- How to manage StorageGRID OS Upgrade order across multiple versionsSep, 2026
- Continuous high CPU usage Cassandra compaction queue too large and unable to communicate to JMX on 12.0Sep, 2026
- StorageGRID Node in Unknown state and Unable to communicate with node alert during power maintenanceSep, 2026
- Server certificate not compatible configuring External syslog server on StorageGRIDSep, 2026
- Cannot start StorageGRID software update due to existing volume restoration procedure errorSep, 2026
- StorageGRID reports Storage Connectivity Degraded after SANtricity upgradeSep, 2026
- StorageGRID SG6160 compute node is in unknown stateSep, 2026
- How to configure VLAN-based network on StorageGRID gateway nodes with existing VLAN-tagged interfacesSep, 2026
- Enabling or disabling client network on StorageGRID in maintenance mode is not saved upon resetSep, 2026
- Unable to upload StorageGRID hotfix due to maintenance page slownessSep, 2026
- StorageGRID node SG5712 stuck at Rebooting during SGRID firmware upgrade to 12.xSep, 2026
- Can 2 StorageGRID sites handle S3 operations independently if inter-site link is downSep, 2026
- Rebooting StorageGRID storage node fails after applying hotfix due to residual packageSep, 2026
- StorageGRID node fails to boot post major upgrade - fingerprint does not match errorSep, 2026