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StorageGRID reports unexpected reboot but node fails to boot up

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Category:
storagegrid
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esg
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Applies to

  • StorageGRID
  • SG6100

Issue

  • StorageGRID Grid Manager reports repeated alerts for:
    • Unable to communicate with node
    • test-Unable to communicate with node
  • Node boot output hangs on a black screen with the error below, even when manually rebooting node from BMC:
    • failed to load intel/ice/ddp/ice-6cfe54ffff982708.pkg

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