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Keystone collector does not upload data with PKIX path validation failed in system logs

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keystone
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Applies to

  • Keystone Collector
  • AIQUM

Issue

  • Keystone consumption data is not collecting and uploading
  • Collector logs indicate that the collection starts, but does not complete
  • SOS logs show the following:
    • 2024-10-15T15:08:02.506Z - 1 cluster uuids collected
      2024-10-15T15:08:02.506Z - collecting usage for cluster uuid: 7724258e-4867-11ec-be19-d039ea38fc8c
      2024-10-15T15:08:02.538Z - status '500 Internal Server Error' for 'https://10.230.30.31/api/gateways/7724258e-4867-11ec-be19-d039ea38fc8c/private/cli/cluster/identity?fields=uuid%2Cname%2Cserialnumber%2Clocation%2Ccontact'. returned body is:
      {"error":{"message":"Error while processing the request : 'PKIX path validation failed: java.security.cert.CertPathValidatorException: Path does not chain with any of the trust anchors'.","target":null,"code":null}}:
      error response returned from http request to ONTAP/AIQUM
      

 

 

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