Skip to main content
NetApp Knowledge Base

SCV fails to start services after deployment if admin password has special characters

Views:
637
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Plug-In for VMware (SCV) 4.4 and later
  • NetApp Data Broker (NDB)

Issue

After deployment of the SCV OVA, the appliance services show as not running in the maintenance console and the dashboard  does not load properly.

Trying to restart the services in the maintenance console yields the following error messages:
 
Job for controlplane.service failed because a timeout was exceeded.
See "systemcmctl status controlplane.service" and "journalctl -xe" for details
A dependency job for sqservice.service failed
A dependency job for protectionservice-rbac.service failed
 
SCV is unable to present Dashboard data
clipboard_edc5a2fcd7a1a065adf6a006859acd2bc.png

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.