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ONTAP Tools for VMware vSphere (OTV): Upgrade to OTV 9.13 fails

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Applies to

NetApp ONTAP Tools for VMware vSphere (OTV) 9.13

Issue

Performing an in-place upgrade of OTV from version 9.12 to 9.13 fails with:

  • upgrade script failed
  • Virtual appliance upgrade failed.
  • Contact NetApp customer support and provide the necessary log information.

Note: Screenshot of error message in Additional Information

 

 

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