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ONTAP Tools for VMware vSphere (OTV): vpserver fails after derby db password update

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Category:
virtual-storage-console-for-vmware-vsphere
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virt
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Applies to

  • ONTAP Tools for VMware vSphere (OTV) 9.12
  • ONTAP Tools for VMware vSphere (OTV) 9.13, 9.13P1

Issue

  • After updating the derby db password, the vpserver service fails to restart.
    • clipboard_ebf77767d6652d56b9407a554a242776e.png
  • The command service vpserver status includes messages like the following:

vpserver.service: Unit process #### (jsvc) remains running
vpserver.service: Unit process #### (jsvc) remains running

  • When powering off or rebooting the OTV VM, the VM reports messages like the following: 

systemd-shutdown[1]: Waiting for process: #### (jsvc), #### (jsvc)

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