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Storage Replication Adapter (SRA): Unable to find matching device - stale database entries

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Applies to

  • Storage Replication Adapter (SRA) 7.x, 9.x
  • Site Recovery Manager (SRM) 8.x (Windows Server)
  • Site Recovery Manager (SRM) 8.x (Appliance)

Issue

When running SRA 7.x, 9.x with SRM 8.x, SRM shows error "Unable to find a matching device at the remote site for the local device" from the Array Pairs section

clipboard_e4e35c09629690ad5c1afc9e0d0ac3405.png

SRM logs show the following errors

"2020-08-18T10:58:29.748-07:00 info vmware-dr[06980] [SRM@6876 sub=DrTask opID=8e302eb5-6fb1-44d2-8ec1-7c156d2ecaf9] Task 'dr.storage.ArrayManager.reconfigure1966' failed
--> (dr.storage.fault.CommandFailed) {
-->    faultCause = (dr.storage.fault.LocalizableAdapterFault) {
-->       faultCause = (vmodl.MethodFault) null,
-->       faultMessage = <unset>,
-->       code = "70d7e5fb-4684-49cc-b099-e8f0386c17cb.1003",
-->       arg = <unset>
-->       msg = ""

 

 

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