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COTV-8864: Bug public information is not yet available.

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virtual-storage-console-for-vmware-vsphere
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virt
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Issue

After ONTAP Tools for VMware vSphere (OTV) completes a recovery operation (backup/restore or post-upgrade steps), the environment can appear partially healthy while the vCenter plug-in is missing inventory:
  • Datastores, VMs, and storage backend details do not appear in the vCenter OTV plug-in.
  • OTV Manager may still show vCenter registration and a storage backend count.
  • Storage backend discovery can fail.
  • New datastore creation can fail with TLS/certificate errors, for example:
    • Cluster is Unreachable: PKIX path building failed … unable to find valid certification path to requested target
    • tls: failed to verify certificate: x509: certificate signed by unknown authority
After an upgrade, the appliance can remain in Degraded state even though the plug-in and OTV Manager show the new version. Post-upgrade patching of vCenter can fail with HTTP 400 or 500 errors when updating plug-in metadata.
These symptoms were observed in QA backup/restore testing and in a customer upgrade from 10.4 to 10.5P2

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