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VMware Tools is not installed after upgrading Active IQ Unified Manager Virtual Machine (OVA)

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Applies to

  • Active IQ Unified Manager 9.7 ( AIQUM )
  • VMware Virtual Machine OVA

Issue

  • Prior to upgrade, running Unified Manager 9.5, VMware Tools showed as out of date in VMware vSphere.
  • After upgrading to Unified Manager 9.7, VMware Tools shows as "Not running, not installed" in VMware vSphere.

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