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    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Cannot_execute_the_setup_login_banner_and_enable_audit_log_actions_in_the_AIQUM_UI
      When trying to setup a login banner or enable audit log from the AIQUM UI the management actions fail suggesting CLI as a workaround Enable auditing on the storage VM using the ONTAP command 'vserver ...When trying to setup a login banner or enable audit log from the AIQUM UI the management actions fail suggesting CLI as a workaround Enable auditing on the storage VM using the ONTAP command 'vserver audit enable-vserver vserver_name! The login banner for the cluster should be enabled to increase security by making access restrictions clear. Configure the cluster login banner using the ONTAP command 'security login banner modify -vserver admin_vserver_name-message message!
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/AIQ_Unified_Manager_OVA_can_configure_only_1_NTP_server
      Applies to ActiveIQ Unified Manager 9.10 (UM) OVA Issue From the UM maintenance console only 1 NTP server can be configured Main Menu -> 3) System configuration -> 9) Change NTP Server When you would ...Applies to ActiveIQ Unified Manager 9.10 (UM) OVA Issue From the UM maintenance console only 1 NTP server can be configured Main Menu -> 3) System configuration -> 9) Change NTP Server When you would enter a comma or space seperate list, it will be incorrectly updated in ntp.conf It works correctly if you enter 1 IP address
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/UM_with_limited_memory_resources_crashes_with_Java_heap_space_error
      Applies to ActiveIQ Unified Manager (UM) 9.9 RedHat Operating System (RHEL) with limited available memory Issue Due to the virtual infrastructure there is limited memory available for the virtual mach...Applies to ActiveIQ Unified Manager (UM) 9.9 RedHat Operating System (RHEL) with limited available memory Issue Due to the virtual infrastructure there is limited memory available for the virtual machine After the upgrade to 9.9 UM regularly hangs A restart is needed until the issue re-occurs An error occurs in the server.log (DefaultMessageListenerContainer-2) Setup of JMS message listener invoker failed for destination '/queue/SummaryQueue' - trying to recover. Cause: Java heap space
    • https://kb.netapp.com/Legacy/OnCommand_Suite/Unable_to_connect_to_ActiveIQ_Unified_Manager_data_source_due_to_foreign_key_constraint_in_WFA_5.1
      Cannot delete or update a parent row: a foreign key constraint fails (`cm_storage`.`qtree`, CONSTRAINT `fk_cm_storage_qtree_volume_id` FOREIGN KEY (`volume_id`) REFERENCES `volume` (`id`) ON DELETE CA...Cannot delete or update a parent row: a foreign key constraint fails (`cm_storage`.`qtree`, CONSTRAINT `fk_cm_storage_qtree_volume_id` FOREIGN KEY (`volume_id`) REFERENCES `volume` (`id`) ON DELETE CASCADE) Query is: INSERT INTO cm_storage.volume SELECT t.guid,t.vserver_id,null,null,t.name,t.size_mb,t.used_size_mb,t.available_size_mb,t.type,t.state,t.junction_path,t.space_guarantee,t.snapshot_used_mb,t.snapshot_reserved_percent,t.snapshot_enabled,t.style,t.max_autosize_mb,t.block_type,t.securit…
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Commvault_IntelliSnap_backup_fails_because_Commvault_jobs_are_scheduled_too_close
      The snapvault backup job from Commvault fails with the following error: DataFabric Manager Backup Job id [<job-id>] did not complete successfully for Dataset id [<uuid>:app_type=AIQ_UM,type=storage_se...The snapvault backup job from Commvault fails with the following error: DataFabric Manager Backup Job id [<job-id>] did not complete successfully for Dataset id [<uuid>:app_type=AIQ_UM,type=storage_service_subscription,uuid=<uuid>], Source Copy [7]. DFM Job Status = [Failed to update SnapMirror relationship '<relationship name>'. Error: SnapMirror relationship is not in idle status (current status = 'TRANSFERRING')..].
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/How_to_resolve_Connection_refused_message_when_querying_time_servers_in_ActiveIQ_Unified_Manager
      Applies to ActiveIQ Unified Manager 9.7P1 OVA Description How to resolve Connection refused message when checking or querying time servers in ActiveIQ Unified Manager
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Adding_a_Vcenter_to_UM_fails_with_incorrect_username_or_password
      Applies to ActiveIQ Unfied Manager (UM) 9.8P1 VMware Vcenter server Issue Adding a Vcenter to UM fails with error: Cannot complete login due to an incorrect username or password The Vcenter user does ...Applies to ActiveIQ Unfied Manager (UM) 9.8P1 VMware Vcenter server Issue Adding a Vcenter to UM fails with error: Cannot complete login due to an incorrect username or password The Vcenter user does have Read-Only access to the Vcenter object
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Multiple_Aggregate_Overcommitted_events_generated_in_AIQUM
      Applies to ActiveIQ Unified Manager 9.6+ OnCommand Unified Manager 9.5 and below Veeam Software Suite Issue Usage limit getting exceeded automatically and reduced after some time for an aggregate Aggr...Applies to ActiveIQ Unified Manager 9.6+ OnCommand Unified Manager 9.5 and below Veeam Software Suite Issue Usage limit getting exceeded automatically and reduced after some time for an aggregate Aggregate overcommitted alerts generated repeatedly despite the threshold being set to 200%
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_install_fails_to_start_the_services_due_to_missing_files
      The ActiveIQ Unified Manager install fails and the server and acquisition services will not start. When checking the install or upgrade log located in /var/log/ocum, it is seen that one or more files ...The ActiveIQ Unified Manager install fails and the server and acquisition services will not start. When checking the install or upgrade log located in /var/log/ocum, it is seen that one or more files are missing. May 02 20:36:41 servername.abc.com systemd[1195]: Failed at step EXEC spawning /opt/netapp/systemd/system/ocie: No such file or directory May 02 20:36:41 servername.abc.com systemd[1]: Failed to start LSB: OnCommand Platform Server.
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Failed_to_add_a_cluster_to_ActiveIQ_UM_because_of_network_issues
      Adding a cluster to UM fails with error Unable to add cluster data source. This can occur if the clocks on the systems are not synchronized and the Active IQ Unified Manager HTTPS certificate start da...Adding a cluster to UM fails with error Unable to add cluster data source. This can occur if the clocks on the systems are not synchronized and the Active IQ Unified Manager HTTPS certificate start date is later than the date on the cluster, or if the cluster has reached the maximum number of EMS notification destinations. The error is not related to NTP or time issues The error is not related to the HTTPS certificate The error is not related to the maximum number of EMS notifications
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Unified_Manager_cluster_discovery_stuck_due_to_unresponsive_quota-report-iter_ZAPI_Call
      Oncommand Unified Manager 9.5 and below ActiveIQ Unified Manager 9.6 and above Cluster discovery is always "in progress" for one cluster in UM Extensive execution time and returned records in foundati...Oncommand Unified Manager 9.5 and below ActiveIQ Unified Manager 9.6 and above Cluster discovery is always "in progress" for one cluster in UM Extensive execution time and returned records in foundation poll recordings under log_netappfoundation_xxxx_iterator_response_time.txt datasource, zapi, timestamp, max-records, iterations, total-clock-time, total-zapi-time, total-invocations, total-records, returned-records-list