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    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/AIQUM_acquisitions_to_all_clusters_failed_due__large_MySQL_tables
      After an upgrade of AIQUM the acquision to all clusters fail All cluster acquisition including initial acquisition for a newly added cluster AIQUM stuck with operation state "In Progress" The MySQL er...After an upgrade of AIQUM the acquision to all clusters fail All cluster acquisition including initial acquisition for a newly added cluster AIQUM stuck with operation state "In Progress" The MySQL error.log shows huge number of locks on some databases with huge number of records Possible error messages for the large sized databases in MySQL error.log for example change_record.idb:
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/After_installing_Active_IQ_Unified_Manager_on_Linux_the_maintenance_user_fails_to_authenticate
      The correct procedure has been following as per the Active IQ Unified Manager documentation to set up the maintenance user for Active IQ Unified Manager in a Red Hat or CentOS platform. After the inst...The correct procedure has been following as per the Active IQ Unified Manager documentation to set up the maintenance user for Active IQ Unified Manager in a Red Hat or CentOS platform. After the install has been completed, logging into the Unified Manager UI with the default maintenance user credentials (see Installing Unified Manager for default credentials) results with error message: Authentication Failed.
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/ActiveIQ_UM__Metrocluster_monitoring_fails_with_error_regarding_nodeswitchlink_NodeSwitchLink
      Applies to ActiveIQ Unified Manager 9.8P1 Metrocluster monitoring Issue An error occurs in the ocumserver.log after an acquisition of the cluster The acquisition itself goes fine, the actual issue is ...Applies to ActiveIQ Unified Manager 9.8P1 Metrocluster monitoring Issue An error occurs in the ocumserver.log after an acquisition of the cluster The acquisition itself goes fine, the actual issue is with inserting the data into the database Metrocluster monitoring fails with error "Duplicate entry '<id>-<id>' for key 'nodeswitchlink.NodeSwitchLink_nodePortWWN_switchPortWWN_UQ'"
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/How_to_troubleshoot_NTP_on_ActiveIQ_UM_OVA
      Applies to ActiveIQ Unified Manager (UM) OVA 9.12 or earlier NTP configuration Description This provide the steps to troubleshoot NTP on an ActiveIQ Unified Manager OVA
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/AIQUM_server_is_not_reachable_intermittently_and_acquisition_fails_at_times
      AIQUM server is not reachable at times oom-kill:constraint=CONSTRAINT_NONE,nodemask=(null),cpuset=/,mems_allowed=0,global_oom,task_memcg=/system.slice/ocie.service,task=java,pid=3879248,uid=997 out of...AIQUM server is not reachable at times oom-kill:constraint=CONSTRAINT_NONE,nodemask=(null),cpuset=/,mems_allowed=0,global_oom,task_memcg=/system.slice/ocie.service,task=java,pid=3879248,uid=997 out of memory: killed process 3879248 (java) total=vm:8816112kb, anon=rss:4154524kb, file-rss:0kb, shmem-rss:0kb, UID:997 pgtables:9072kb oom_score_adj:0 ocie.service: A process of this unit has been killed by the OOM killer.