Skip to main content
NetApp Knowledge Base

Which contact types can be updated for a System Serial Number in the NetApp Support Site?

  1. Last updated
  2. Save as PDF
Views:
17
Visibility:
Public
Votes:
0
Category:
not set
Specialty:
csib
Last Updated:

Applies to

All NetApp Products

Answer

Customers and Lifecycle Services Certified (LSC) Partners can update

  • Primary Contact: NetApp's primary point of contact at the customer for troubleshooting technical problems.
  • Delivery Contact: NetApp's point of contact at the customer location for receiving replacement parts in the event of a hardware failure. If missing, primary contact information is used
  • Service Report To Contact: NetApp's primary point of contact at the customer location for onsite engineer support services. if missing, deliver contact information is used.

Additional Information

 

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.