- NetApp Support Site (NSS)
- File download
- When trying to download a file from NetApp Support Site the page opens but the page stay blank
- In addition, the download does not start
- Browser cache related.
- If the content was previously cached, the browser bypasses the server and loads the content directly from its cache.
- Clear the browser cache/cookie -OR-
- Try in a new/incognito window
If you are still unable to download the file: How to open a non-technical case