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    • SnapCreator 4.1 and higher run .py scripts in /bin/sh instead of PYTHON_HOME
      https://kb.netapp.com/Legacy/Snap_Creator/SnapCreator_4_1_and_higher_run_py_scripts_in_bin_sh_instead_of_PYTHON_HOME
      Applies to Snap Creator Framework (SCF) 4.1, 4.1.2 Python scripts used in pre and post script PYTHON_HOME set to the python executable Issue SCF 4.1 runs .py with /bin/sh instead of using PYTHON_HOME....Applies to Snap Creator Framework (SCF) 4.1, 4.1.2 Python scripts used in pre and post script PYTHON_HOME set to the python executable Issue SCF 4.1 runs .py with /bin/sh instead of using PYTHON_HOME. The .py script won't run if it doesn't have a shebang (#!) line for python.
    • SCF backup fails due to another quiesce operation is already running on this profile
      https://kb.netapp.com/Legacy/Snap_Creator/SCF_backup_fails_due_to_another_quiesce_operation_is_already_running_on_this_profile
      Applies to SnapCreator Framework (SCF) Oracle Issue When performing a backup operation it fails with the error Application Quiesce for plugin : oracle Another quiesce operation is already running on t...Applies to SnapCreator Framework (SCF) Oracle Issue When performing a backup operation it fails with the error Application Quiesce for plugin : oracle Another quiesce operation is already running on this profile/config <profile name>/<config name> SCF-00037: Application quiesce for plug-in [oracle] failed with error [] and exit code [100], Exiting!
    • Unable to detect SnapMirror or SnapVault relationship after MetroCluster switchover
      https://kb.netapp.com/on-prem/ontap/mc/MC-KBs/Unable_to_detect_SnapMirror_or_SnapVault_relationship_after_MetroCluster_switchover
      Applies to ONTAP 9 MetroCluster (MCC) SnapMirror Issue SnapMirror destination information is missing after Switchover or Switchback in the Metrocluster (i.e. on ONTAP Upgrades), for example: After Sit...Applies to ONTAP 9 MetroCluster (MCC) SnapMirror Issue SnapMirror destination information is missing after Switchover or Switchback in the Metrocluster (i.e. on ONTAP Upgrades), for example: After Site A does a 'switchover' of Site B the snapmirror list-destinations the command does not find any of its SnapMirror relationships.
    • Snap Creator Framework service will not start on Windows
      https://kb.netapp.com/Legacy/Snap_Creator/Snap_Creator_Framework_service_will_not_start_on_Windows
      Snap Creator Framework 4.3.3 (SCF) Snap Creator service will not start on Windows and fails with the following error: Windows could not Start the SnapCreatorServerService on Local Computer. If this is...Snap Creator Framework 4.3.3 (SCF) Snap Creator service will not start on Windows and fails with the following error: Windows could not Start the SnapCreatorServerService on Local Computer. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 1. When attempting to start from CMD or PowerShell: From the config log the following error is seen:
    • Snapcreator backup fails during the archive log deletion phase
      https://kb.netapp.com/Legacy/Snap_Creator/Snapcreator_backup_fails_during_the_archive_log_deletion_phase
      Applies to SnapCreator Framework 4.3.3P7 (SCF) Issue Snapcreator backup fails at the end of the backup process, in the archive log deletion phase. The Backup itself goes well. The SCF backup log shows...Applies to SnapCreator Framework 4.3.3P7 (SCF) Issue Snapcreator backup fails at the end of the backup process, in the archive log deletion phase. The Backup itself goes well. The SCF backup log shows the following error: SCF-00061: Archive log deletion failed with error [com.ctc.wstx.exc.WstxIOException: Connection refused: connect], Exiting!
    • SCF Backups using SnapVault tab fail for mirror-vault policies
      https://kb.netapp.com/Legacy/Snap_Creator/SCF_Backups_using_SnapVault_tab_fail_for_mirror-vault_policies
      Applies to Snap Creator Framework (SCF) 4.3.2 and higher SnapMirror relationship with SnapMirror policy type mirror-vault Issue The backup is cancelled during initial storage discovery with the error:...Applies to Snap Creator Framework (SCF) 4.3.2 and higher SnapMirror relationship with SnapMirror policy type mirror-vault Issue The backup is cancelled during initial storage discovery with the error: SCF-00019: SnapVault relationship for [SRC_SVM]:[SRC_VOLUME] does not exist, Exiting!
    • Cannot setup SnapMirror in SnapCreator 4.3
      https://kb.netapp.com/Legacy/Snap_Creator/Cannot_setup_SnapMirror_in_SnapCreator_4.3
      Applies to SnapCreator Framework (SCF) 4.3 Ontap 9.2 Ontap 9.4 Issue Cannot setup SnapMirror in SCF 4.3 Error Message: SnapMirror relationship for [svm1]:[vol1] does not exist, Exiting!
    • Loop detected in next() for table snapmirror
      https://kb.netapp.com/on-prem/ontap/DP/SnapMirror/SnapMirror-KBs/Loop_detected_in_next_for_table_snapmirror
      Application reporting a "Loop detected in next()" error in ZAPI call for table "snapmirror". Next on "svm0.1:vol10 - svm0.1 vol10 XDP - 0 52760367-9bba-11eb-a5c3-005056bba634 2159470615 1035 svm0:vol_...Application reporting a "Loop detected in next()" error in ZAPI call for table "snapmirror". Next on "svm0.1:vol10 - svm0.1 vol10 XDP - 0 52760367-9bba-11eb-a5c3-005056bba634 2159470615 1035 svm0:vol_vol10_dest - svm0 vol_vol10_dest" returned "cluster-2://svm0/svm0_root cluster-2 svm0 svm0_root LS 216ca882-96fe-11eb-a5c3-005056bba634 3 00000000-0000-0000-0000-000000000000 2159470605 1036 cluster-2://svm0/svm0_root_m1 cluster-2 svm0 svm0_root_m1".' errno='13001' status='failed'/>
    • Snap Creator Framework unable to add volumes to a profile
      https://kb.netapp.com/Legacy/Snap_Creator/Snap_Creator_Framework_unable_to_add_volumes_to_a_profile
      Applies to Snap Creator Framework Issue When attempting to add a volume to a profile for backup it fails with the error ERROR MESSAGE: Operations failed. Check GUI logs for details. (STORAGE-02152 STO...Applies to Snap Creator Framework Issue When attempting to add a volume to a profile for backup it fails with the error ERROR MESSAGE: Operations failed. Check GUI logs for details. (STORAGE-02152 STORAGE-02152: Listing volumes failed with error java.io.EOFException
    • SCF fails to trigger a SnapVault update via OCPM
      https://kb.netapp.com/Legacy/Snap_Creator/SCF_fails_to_trigger_a_SnapVault_update_via_OCPM
      Applies to SnapCreator Framework (SCF) 4.0P1 OnCommand Protection Manager (OCPM) SnapVault updates initiated by SCF fails because OCPM reports that the Volume IDs inside the OCPM Database do not match...Applies to SnapCreator Framework (SCF) 4.0P1 OnCommand Protection Manager (OCPM) SnapVault updates initiated by SCF fails because OCPM reports that the Volume IDs inside the OCPM Database do not match the volume objects on the destination SVM volumes. The error in SCF backup log is: Creating Protection Manager driven backup of dataset on storage controller failed with error [netapp.manage.NaAPIFailedException: Volume is not valid for the specified backup. (errno=13001)].