Skip to main content
NetApp Knowledge Base

Search

  • Filter results by:
    • View attachments
    Searching in
    About 11 results
    • Why does my AltaVault ssh or web gui connection take too long to respond?
      https://kb.netapp.com/Legacy/AltaVault/Why_does_my_AltaVault_ssh_or_web_gui_connection_take_too_long_to_respond
      Applies to NetApp Cloud Backup Service (formerly AltaVault) Remote Authentication Dial-In User Service (RADIUS) Answer You may have a RADIUS authentication server configured on the Altavault, and it i...Applies to NetApp Cloud Backup Service (formerly AltaVault) Remote Authentication Dial-In User Service (RADIUS) Answer You may have a RADIUS authentication server configured on the Altavault, and it is currently unreachable or unresponsive. Additional Information For more information on radius configuration, see NetApp® AltaVault™ Cloud Integrated Storage 4.4
    • System Manager login fails with http error
      https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/System_Manager_login_fails_with_http_error
      since we have a http forwarding to https on the UI it cannot work that way on System Manager UI [Wed Dec 02 23:04:36.671053 2020 0000] [ssl:notice] [pid 66541:tid 34376558080] [client 10.10.10.10:3637...since we have a http forwarding to https on the UI it cannot work that way on System Manager UI [Wed Dec 02 23:04:36.671053 2020 0000] [ssl:notice] [pid 66541:tid 34376558080] [client 10.10.10.10:36372] [vserver 4294967295] No server certificate chain is configured for this vserver [Wed Dec 02 23:04:36.671805 2020 0000] [ssl:notice] [pid 66541:tid 34376558080] [client 10.10.10.10:36372] [vserver 4294967295] Certificate-based client authentication is not configured for this vserver
    • Oncommand Workflow Automaton UI is not accessible due to Adobe Flash Deprecation
      https://kb.netapp.com/Legacy/OnCommand_Suite/Oncommand_Workflow_Automaton_UI_is_not_accessible_due_to_Adobe_Flash_Deprecation
      Applies to OnCommand Workflow Automation (OnCommand WFA)4.x and 5.0.x Issue Adobe has ended support for Flash Player on December 31. 2020, and will block Flash content from running in Flash Player beg...Applies to OnCommand Workflow Automation (OnCommand WFA)4.x and 5.0.x Issue Adobe has ended support for Flash Player on December 31. 2020, and will block Flash content from running in Flash Player beginning January 12, 2021. As a result, Adobe Flash support will be removed from web browsers and the WFA UI will not be accessible.
    • Unable to upload ONTAP upgrade image via GUI
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/Unable_to_upload_ONTAP_upgrade_image_via_GUI
      Applies to OnCommand System Manager (OCSM) ONTAP System Manager Issue When trying to upload ONTAP image from a local client in System Manager, the upload fails with the following error File not upload...Applies to OnCommand System Manager (OCSM) ONTAP System Manager Issue When trying to upload ONTAP image from a local client in System Manager, the upload fails with the following error File not uploaded. This might be because file exceeds the maximum allowed size of 4096M or there is insufficient space.
    • How to collect a Perfstat7 on Windows 7 or Server 2008 or newer via GUI
      https://kb.netapp.com/on-prem/ontap/Perf/Perf-KBs/How_to_collect_a_Perfstat7_on_Windows_7_or_Server_2008_or_newer_via_GUI
      Applies to Windows 7 to 10 Windows Server 2008 to 2019 or newer SSH must be used to collect Perfstats from Windows 7, Server 2008, and newer. The latest Data ONTAP 7-Mode version of Perfstat can be lo...Applies to Windows 7 to 10 Windows Server 2008 to 2019 or newer SSH must be used to collect Perfstats from Windows 7, Server 2008, and newer. The latest Data ONTAP 7-Mode version of Perfstat can be located here. Perfstat only collects data from the time it is running. Therefore, run the perfstat data collector during a time the problem is perceived, unless otherwise instructed by NetApp support. If you wish to use the CLI, please see our article on collecting perfstat7 from the CLI for Windows.
    • How to restart the web services on SANtricity System Manager
      https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/How_to_restart_the_web_services_on_SANtricity_System_Manager
      The web services on SANtricity System Manager can be restarted by using one of these options - a staggered reset (reboot) of each controller one at a time for dual controller configuration; using CURL...The web services on SANtricity System Manager can be restarted by using one of these options - a staggered reset (reboot) of each controller one at a time for dual controller configuration; using CURL from a Linux (or now Windows 10) host; using a Windows host.
    • What is required action on SCV side when upgrading vCenter Server?
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/What_is_required_action_on_SCV_side_when_upgrading_vCenter_Server
      If the current SCV version is not compatible with the target upgrade version of vCenter, upgrade SCV to a compatible version after upgrading vCenter As written in Reregister Plug-In Solution in vCente...If the current SCV version is not compatible with the target upgrade version of vCenter, upgrade SCV to a compatible version after upgrading vCenter As written in Reregister Plug-In Solution in vCenter Server After Upgrade or Migration, plug-in solutions need to be reregistered after the upgrade of vCenter In general, this operation is not required when applying a patch (e.g., from vCenter 7.0u3a to 7.0u3b), but it may be necessary depending on the modifications made on the vCenter side
    • Cannot change policy as Instance is not a valid resource
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/Cannot_change_policy_as_Instance_is_not_a_valid_resource
      Applies to SnapCenter plug-in for SQL (SCSQL) Issue Cannot edit a Resource Group, (RG) failing with an error: Resource (<Host_name>\<instance>) is not a valid Resource Group resource
    • Unified Manager doesn't display the correct volume information or aggregate capacity details
      https://kb.netapp.com/Legacy/OnCommand_Suite/Unified_Manager_doesn_t_display_the_correct_volume_information_or_aggregate_capacity_details
      Unified Manager doesn't display the correct volume information or aggregate capacity details When clicking on certain aggregates from the Unified Manager GUI, a pop-up error message is displayed: 2017...Unified Manager doesn't display the correct volume information or aggregate capacity details When clicking on certain aggregates from the Unified Manager GUI, a pop-up error message is displayed: 2017-05-31 15:27:13,310 ERROR [ndada-A] [default task-9] [service.logging.SimpleRemoteLoggingService|logOnServer] [c.n.n.c.u.a.e.ApplicationErrorHandler] com.netapp.dfm.entity.inventory.ontap.storage.Volume_$$_jvst6b3_98 cannot be cast to com.netapp.dfm.entity.inventory.ontap.storage.ManagedVolume
    • Unable to access SnapCenter GUI after upgrade
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/Unable_to_access_SnapCenter_GUI_after_upgrade
      Applies to SnapCenter Server Issue After upgrading to SC, unable to access the SC GUI Error seen - Service Unavailable HTTP Error 503. The service is unavailable
    • AV Connector fails with 401 Unauthorized
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/AV_Connector_fails_with_401_Unauthorized
      Unable to login into Antivirus Connector polling GUI with resulting error of (401) Unauthorized