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SMO/SMSAP timeout SDU commands when DNS is non responsive

Last Updated:

Applies to

  • SnapDrive for Unix (SDU)
  • SnapManager for Oracle (SMO)
  • SnapManager for SAP (SMSAP)


Running a SnapDrive command involving storage discovery, like snapshot manipulations, cloning, showing storage (etc) doesn't finish within the default timeout.

SMO or SMSAP will time out after 5 minutes (*) on any snapdrive storage based command, for example:
SD-00003: Error creating snapshot: EXE-00002: Timeout of 0:05:00.000 occurred while executing command
EXE-00002: Timeout of 0:05:00.000 occurred while executing command: /usr/sbin/snapdrive snap show -fs ...

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