Skip to main content
NetApp Knowledge Base

SMHV keeps expired backup Snapshot after failing to delete

  1. Last updated
  2. Save as PDF
Views:
443
Visibility:
Public
Votes:
2
Category:
snapmanager-for-hyper-v
Specialty:
legacy
Last Updated:

Applies to

  • SnapManager for Hyper-V (SMHV) 2.1.4
  • SnapDrive for Windows 7.1.5
  • ONTAP 9.5

Issue

  • SMHV keeps backup Snapshot which is over the retention period.
  • SMHV backup report shows that deleting backup Snapshot fails.

Processing deletion of backup snapshots..
Deleting snapshot: [Snapshot: <SNAPSHOT_NAME>,VolumeID: <VOLUME_ID>,Storage system: <SVM_NAME>,Volume: <VOLUME_NAME>,LunPath: <LUNPATH> ]
An error occurred while deleting snapshots  <SNAPSHOT_NAME>

  • SnapDriveDebug.log shows that Remove-NcSnapshot command fails by the following error.

General Verbose Command starts: Remove-NcSnapshot -Volume <VOLUME_NAME> -Snapshot <SNAPSHOT_NAME>
General Verbose ++PSHelper::RunCommand
General Critical Failed to run a command Remove-NcSnapshot.
 Exception : Message    : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: Snapshot is in use
Source     : System.Management.Automation
StackTrace :    at System.Management.Automation.Internal.PipelineProcessor.SynchronousExecuteEnumerate(Object input, Hashtable errorResults, Boolean enumerate)
   at System.Management.Automation.Runspaces.LocalPipeline.InvokeHelper()
   at System.Management.Automation.Runspaces.LocalPipeline.InvokeThreadProc()
Data :
General Verbose --PSHelper::RunCommand

  • The following error is returned as a result of snapshot-delete ZAPI in ONTAP /mroot/etc/log/mlog/audit.log.

<netapp version='1.7' xmlns='http://www.netapp.com/filer/admin' vfiler='<SVM_NAME>'><snapshot-delete>   <snapshot><SNAPSHOT_NAME></snapshot>   <volume><VOLUME_NAME></volume> </snapshot-delete></netapp>  :: Pending
Snapshot copy "<SNAPSHOT_NAME>" of volume "<VOLUME_NAME>" on Vserver "<SVM_NAME>" has not expired or is locked. Use the "snapshot show -fields owners, expiry-time" command to view the expiry and lock status of the Snapshot copy. :: ONTAPI :: Error

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.