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Unable to discover Exchange shared mailboxes

  1. Last updated
    Mar 15, 2021
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198
Visibility:
Public
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Category:
saas-backup
Specialty:
legacy
Last Updated:
3/15/2021, 3:59:24 PM

Applies to

  • SaaS Backup for Microsoft Office 365 (SaaS)
  • Exchange Shared mailboxes

Issue

  • New and current shared mailboxes are not discovered or shown in the SaaS backup GUI
  • An Exchange Sync job fails to pick them up

 

 

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