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    • OTV discovery detects Veeam Backup datastore servers as Unknown “ Phantom” Storage System
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/OTV_discovery_detects_Veeam_Backup_datastore_servers_as_Unknown_Phantom_Storage_System
      NetApp ONTAP Tools for VMware (OTV) Veeam Backup and Recovery v12 and under When a Veeam Backup request comes in to restore a file or a virtual machine(VM), Veeam Backup mounts its associated datastor...NetApp ONTAP Tools for VMware (OTV) Veeam Backup and Recovery v12 and under When a Veeam Backup request comes in to restore a file or a virtual machine(VM), Veeam Backup mounts its associated datastore and in addition, tries to mount the already mounted Veeam Backup datastore as a new NFS 3 datastore. Afterward, OTV discovery eventually detects the Veeam Backup datastore servers as an Unknown “ Phantom” Storage System. Once removed, the datastore returns on every new restore operation.
    • System manager is not showing initiator WWPN although zoning is configured
      https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/System_manager_is_not_showing_initiator_WWPN_although_zoning_is_configured
      Applies to Ontap System Manager 9.9.1 Issue System Manager 9.9.1 does not show initiator WWPN once creating a igroup fcp initiator show shows the assigned WWPN's on the CLI ONTAP System Manager uses r...Applies to Ontap System Manager 9.9.1 Issue System Manager 9.9.1 does not show initiator WWPN once creating a igroup fcp initiator show shows the assigned WWPN's on the CLI ONTAP System Manager uses rest api calls to retrieve data from ONTAP.
    • RTPG command expects the number of LIFs per Vserver to be below 700
      https://kb.netapp.com/on-prem/ontap/da/SAN/SAN-KBs/RTPG_command_expects_the_number_of_LIFs_per_Vserver_to_be_below_700
      Applies to ONTAP 9 Issue When issuing discovery from a host, new LUNs are not discovered EMS event: ERROR scsiblade.lu.rtpg.lifs: The Vserver hosting LUN SERIALNR has 1084 LIFs. RTPG command expects t...Applies to ONTAP 9 Issue When issuing discovery from a host, new LUNs are not discovered EMS event: ERROR scsiblade.lu.rtpg.lifs: The Vserver hosting LUN SERIALNR has 1084 LIFs. RTPG command expects the number of LIFs per Vserver to be below 700.
    • SnapCenter HANA database discovery failed
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/SnapCenter_HANA_database_discovery_failed
      SnapCenter Server 4.6P1 (SC) SnapCenter Plug-in for SAP HANA 4.6P1 (SCHANA) When trying to discover a HANA database in SC UI, the process hangs and the HANA log shows the below error: 2023-09-14T14:09...SnapCenter Server 4.6P1 (SC) SnapCenter Plug-in for SAP HANA 4.6P1 (SCHANA) When trying to discover a HANA database in SC UI, the process hangs and the HANA log shows the below error: 2023-09-14T14:09:27.0000689+02:00 ERROR [pool-1-thread-10] 100 com.netapp.plugincreator.common.restclient.SMSClientImpl -Error in sending request The HTTPS connection from the HANA Plug-In host to the SnapCenter fails with the error: Incoming connections from other HANA servers to SC Server are working correctly.
    • After an upgrade to the SnapCenter 4.3.2 HANA Plug-in, the discovery fails with a double tenant error
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/After_an_upgrade_to_the_SnapCenter_4_3_2_HANA_Plug_in_the_discovery_fails_with_a_double_tenant_error
      After the SCHANA plug-in upgrade to version 4.3.2, the SAP HANA Plug-in runs discovery, which fails with the following message: In this particular instance, the same Database SID is shown twice, and t...After the SCHANA plug-in upgrade to version 4.3.2, the SAP HANA Plug-in runs discovery, which fails with the following message: In this particular instance, the same Database SID is shown twice, and the previous SCHANA version which supported auto discovery as well, did not run into this issue. The effect of the error, is that a previously auto-discovered HANA resource (under 4.3 to 4.3.1P2) will be shown as "(Deleted)" and can no longer be properly managed in the GUI.
    • Enabled array pair not found in SRM array discovery
      https://kb.netapp.com/data-mgmt/OTV/SRA_Kbs/Enabled_array_pair_not_found_in_SRM_array_discovery
      Applies to NetApp Storage Replication Adapter (SRA) VMware Site Recovery Manager (SRM) NetApp Virtual Storage Console (VSC) Issue In SRM array manager the last ping result show: enabled array pair 'Cl...Applies to NetApp Storage Replication Adapter (SRA) VMware Site Recovery Manager (SRM) NetApp Virtual Storage Console (VSC) Issue In SRM array manager the last ping result show: enabled array pair 'Cluster1:SVM1' - 'Cluster2:SVM2' not found in array discovery results
    • BlueXP Onprem cluster discovery failed with SSLException and TLSv1.2 disabled on cluster
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/BlueXP_Onprem_cluster_discovery_failed_with_SSLException_and_TLSv1.2_disabled_on_cluster
      Applies to BlueXP Issue When a connector is attempting to discover a on-prem cluster it fails with SSL errors Connector DEBUG.API log shows {"message":"Connection attempt failed with SSLException","ca...Applies to BlueXP Issue When a connector is attempting to discover a on-prem cluster it fails with SSL errors Connector DEBUG.API log shows {"message":"Connection attempt failed with SSLException","causeMessage":"SimplicatorException: Connection attempt failed with SSLException"} Connector DEBUG-ONTAP log shows Received fatal alert: protocol_version
    • Backup attempt with SMO or SCO fails accessing the Oracle database with ORA-01034 and ORA-27101
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/Backup_attempt_with_SMO_or_SCO_fails_accessing_the_Oracle_database_with_ORA-01034_and_ORA-27101
      Applies to SnapManager for Oracle (SMO) SnapCenter Plug-in for Oracle (SCO) Issue A backup run from an SMO profile or on an SCO resource group fails with the following error messages, while trying to ...Applies to SnapManager for Oracle (SMO) SnapCenter Plug-in for Oracle (SCO) Issue A backup run from an SMO profile or on an SCO resource group fails with the following error messages, while trying to access the Oracle database: ORA-01034: ORACLE not available ORA-27101: shared memory realm does not exist Linux-x86_64 Error: 2: No such file or directory
    • Unable to discover Exchange shared mailboxes
      https://kb.netapp.com/Legacy/SaaS_Backup/Unable_to_discover_Exchange_shared_mailboxes
      Applies to SaaS Backup for Microsoft Office 365 (SaaS) Exchange Shared mailboxes Issue New and current shared mailboxes are not discovered or shown in the SaaS backup GUI An Exchange Sync job fails to...Applies to SaaS Backup for Microsoft Office 365 (SaaS) Exchange Shared mailboxes Issue New and current shared mailboxes are not discovered or shown in the SaaS backup GUI An Exchange Sync job fails to pick them up
    • ONTAP Tools for VMware vSphere: A primer on how discovery works and can be adjusted
      https://kb.netapp.com/data-mgmt/OTV/VSC_Kbs/ONTAP_Tools_for_VMware_vSphere__A_primer_on_how_discovery_works_and_can_be_adjusted
      ONTAP Tools for VMware vSphere triggers a discovery in the following ways: Automatic discovery whenever there is a datastore related event in the vSphere event logs The following vCenter events will r...ONTAP Tools for VMware vSphere triggers a discovery in the following ways: Automatic discovery whenever there is a datastore related event in the vSphere event logs The following vCenter events will result in triggering a OTV / VSC discovery: One of the objectives of the host discovery is to identify IP addresses associated with storage. If ESXi is unable to authenticate these storage addresses or associate them with a known Storage System, these storage addresses are marked as "Unknown"
    • Snapshot creation failed with error “Discovery failed for some of the resources. Please remove any disconnected or deleted disks from the Resource Group.”
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/Snapshot_creation_failed_with_error_Discovery_failed_for_some_of_the_resources
      Applies to SnapCenter Plug-in for Windows (SCW) 4.3.1P1 Issue Snapshot creation failed with error Discovery failed for some of the resources. Please remove any disconnected or deleted disks from the R...Applies to SnapCenter Plug-in for Windows (SCW) 4.3.1P1 Issue Snapshot creation failed with error Discovery failed for some of the resources. Please remove any disconnected or deleted disks from the Resource Group.