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Cannot restore old backup of Active IQ Unified Manager

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439
Visibility:
Public
Votes:
5
Category:
oncommand-unified-manager
Specialty:
legacy
Last Updated:

Applies to

  • OnCommand Unified Manager 7.x OVA / RHEL / Windows
  • OnCommand Unified Manager 9.x OVA / RHEL / CentOS / Windows
  • Active IQ Unified Manager 9.6+ OVA / RHEL / CentOS / Windows

Issue

  • Even though the preference that you need to restore a backup in the exact same version which was freshly installed was met, the restore of the backup fails.
  • The restore fails without specific error.

Here is a log example:

[root@ocum ocum-backup]# um backup restore -f /opt/netapp/data/ocum-backup/UM_7.3_backup_unix_04-03-2018-17-55.7z
Do you want to perform restore operation?[y/n] :y

2018-05-30-14-26-45,179 INFO [oncommand] [restore] [restore.sh] The backup file to restore is /opt/netapp/data/ocumbackup/
UM_7.3_backup_unix_04-03-2018-17-55.7z

2018-05-30-14-26-45,185 INFO [oncommand] [restore] [restore.sh] The temp path to extract backup file is /opt/netapp/data/ocumbackup/
UMrestore-05-30-2018-14-26-45

2018-05-30-14-26-45,195INFO Current installation version for UM : 7.3

2018-05-30-14-26-45,200 INFO [oncommand] [restore] [restore.sh] Backup file exist

2018-05-30-14-26-45,203 INFO [oncommand] [restore] [restore.sh] Extracting the backup file /opt/netapp/data/ocumbackup/
UM_7.3_backup_unix_04-03-2018-17-55.7z to a temporary location

2018-05-30-14-26-45,210 ERROR [oncommand] [restore] [restore.sh] Failed to extract the backup file /opt/netapp/data/ocum-backup/UM_7.3_backup_unix_04-03-2018-17-55.7z

2018-05-30-14-26-45,214 INFO [oncommand] [restore] [restore.sh] Deleted temporary files

2018-05-30-14-26-45,217 INFO [oncommand] [restore] [restore.sh] Moving to directory /var/log/ocum

2018-05-30-14-26-45,222 INFO [oncommand] [restore] [restore.sh] Available log file count is 5.

2018-05-30-14-26-45,225 INFO [oncommand] [restore] [restore.sh] No log files will be cleared.
Restore failed

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