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New database backups fail after restoring a Database Backup to a new OnCommand Unified Manager OVA/vApp

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oncommand-unified-manager
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Applies to

OnCommand Unified Manager (UM) 7.2 and later

Issue

  • New database backups fail after restoring a Database Backup to a new OnCommand Unified Manager (UM) OVA/vApp
  • UM will log this event:

Event: Database Backup Failed

Source Type: Management Station

Trigger Condition: Daily database backup '[[BACKUP_NAME]]' creation failed.

Reason: Copying a file or directory is failed due to a file system error

These messages will log in the ocumserver.log:

2018-03-16 15:42:25,046 INFO [oncommand] [MSC service thread 1-7] [c.n.d.i.backup.Backup
RestoreManager] Running command /usr/bin/7za l /data/ocum-backup/UM_7.2P1_backup_unix
_03-07-2018-18-00.7z by user jboss
2018-03-16 15:42:25,213 ERROR [oncommand] [MSC service thread 1-7] [c.n.d.i.backup.Back
upRestoreManager] Error Occured while reading archive
2018-03-16 15:42:25,250 ERROR [oncommand] [MSC service thread 1-7] [c.n.d.i.backup.Back
upRestoreManager] Error occured while reading metadata file from backup /data/ocum-backup/
UM_7.2P1_backup_unix_03-07-2018-18-00.7z
com.netapp.dfm.impl.backup.RestoreException: Invalid backup instance, metadata file is not fo
und.
[[TRUNCATED]]
2018-03-16 15:42:25,256 ERROR [oncommand] [MSC service thread 1-7] [c.n.d.i.backup.Back
upRestoreManager] Exception occured : Ignoring:UM_7.2P1_backup_unix_03-07-2018-18-00.7
z is invalid backup file
com.netapp.dfm.impl.backup.RestoreException: Invalid backup instance, error reading metadat
a file.
[[TRUNCATED]]
Caused by: com.netapp.dfm.impl.backup.RestoreException: Invalid backup instance, metadata
file is not found.
[[TRUNCATED]]
2018-04-13 13:09:02,746 ERROR [oncommand] [taskScheduler-2] [Backup|ScheduleBackup] [
c.n.d.impl.backup.BackupProperties] Error occurred while copying files inside temporary directo
ry in Backup path
java.nio.file.AccessDeniedException: /opt/netapp/essentials/jboss/server/onaro/cert/au.keystore
[[TRUNCATED]]
2018-04-13 13:09:02,856 ERROR [oncommand] [taskScheduler-2] [Backup|ScheduleBackup] [
c.n.d.impl.backup.BackupScheduleJob] Error while creating the backup
com.netapp.dfm.impl.backup.BackupCreationException: Copying a file or directory is failed due
to a file system error.
[[TRUNCATED]]
Caused by: java.nio.file.AccessDeniedException: /opt/netapp/essentials/jboss/server/onaro/cert/
au.keystore
[[TRUNCATED]]

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